What is Bar / lounge manager – the job bar / lounge manager in the hotel

Bar/lounge manager is an important position in the F&B sector in particular and hotels in general. The person holding this position will contribute to promoting the service quality of the bars and devising effective strategies to develop the hotel beverage business. However, currently many people still do not have a clear picture of the specific job of a bar/lounge manager. The following article will help you have a clearer view of this position.

What is a bar/lounge manager?

Bar/lounge manager is the name of the bar/lounge manager position in a 4-5 star standard hotel today. This position is especially important in the organizational structure of any hotel because the person in charge will directly direct the development of bar or lounge models in the hotel.

They will be the ones who decide the quality of drinks, shape the service style and manage all activities of subordinate staff. At the same time, bar managers also come up with competitive strategies to attract and attract sustainable customers.

In the rising culinary trend, bar/lounge management has become one of the positions pursued by many young people. However, this job is still quite new, so many of you still do not clearly understand the nature and duties of a professional bar/lounge manager.

What is the job of a bar/lounge manager?

1. Employee management
Manage bar/lounge personnel, monitor and check employee working hours, assign work to employees
Urging, reminding and correcting employees regarding manners, working position, customer service attitude, uniforms, bar/lounge layout…
Hold staff meetings to remind, encourage, reward and convey information from superiors (if any)
Control and remind wait staff, bar assistants and bartenders to comply with food hygiene and safety standards, ensuring quality and presentation.
Train and evaluate the capacity of each employee in the bar/lounge.

2. Monitor and supervise the situation at the bar/lounge
Control the quantity of goods at the beginning of the hour. If there is any shortage, order immediately to fully meet daily activities on the counter
Control export, import, inventory and loss of goods. Record records of destruction of goods, beverages, and raw materials according to procedures
Develop standards for raw materials and input goods
Control daily income and expenditure situation at the bar/lounge
Find out the reasons when sudden changes in revenue occur
Check how goods are displayed, ensure they are eye-catching and change frequently
Manage assets and tools at the counter
Control hygiene issues inside and outside the bar/lounge
Make daily and weekly reports to submit to superiors

3. Foreign affairs
Approach, get acquainted, and build relationships with potential customers
Establish and build promotional programs, after-sales, customer care and development strategies

Bar/lounge manager is a position worth pursuing for young people who are looking for opportunities and long-term development orientation in the F&B sector in particular and the Restaurant – Hotel industry in general. However, this high-level position requires you to seriously invest in equipping skills and accumulating knowledge from today.