Navigating the Complex Halal Certification Landscape in Vietnam: A Critical Overview
Introduction As the global halal market continues to expand, projected to reach $5 trillion by 2030, Vietnam is positioning itself as a key player in this booming sector. However,
The Pivotal Role of Hospitality Consultants: Eliminating Pre-Opening Challenges and Elevating Guest Experiences
In my extensive journey within the hospitality industry, particularly during the critical pre-opening phases of several hotels/resort, I’ve encountered a recurring statement
Sample letter of apology to hotel customers in English
No matter how good the service is, sometimes the hotel will make unavoidable mistakes. At that time, a verbal apology may not be able to appease the angry customer. What they want
English for service staff
English is a global language, used in almost every profession, including service professions. Good English skills will help employees serve international customers more quickly and
Teamwork skills and effective teamwork methods
Teamwork is an essential skill in the learning and working environment. However, many young people are not aware of the importance of teamwork skills and are equipped with effectiv
Effective public presentation skills
Presentation is an “essential skill” in modern society, both in the workplace, at school or at home, helping you easily convince others and shorten the path to success.
What is Critical thinking? How to practice critical thinking skills
Critical thinking is critical thinking (analytical thinking) which is a dialectical thinking process that includes: thinking, analyzing, evaluating, and debating information from m
What is the los index? The three types of los help maximize hotel revenue
LOS is a term in hotel management. Any hotel business focuses on studying the LOS index at certain times of the year to make timely adjustments to maximize profits for the hotel. I
What is Bar / lounge manager – the job bar / lounge manager in the hotel
Bar/lounge manager is an important position in the F&B sector in particular and hotels in general. The person holding this position will contribute to promoting the service quality