Most people think that when they have experience in the hotel industry or work in a management position for a while, they can retrain junior staff. However, to train effectively and appropriately, trainers need to have skills, knowledge and be trained systematically and professionally. Thank you Xprienz for helping us gain those skills and knowledge. The course is very useful to me
Nguyen Thi Hien
Head of Front Office Department - Muong Thanh Hotel, Thanh Hoa